Cleaner Master X Privacy Policy
Last Updated: December 19, 2025
NovaEra Trading Co., Limited (“NovaEra,” “we,” “us,” or “our”) provides Cleaner Master X to help you organize and manage your photos while respecting your privacy. This Privacy Policy describes what information we collect, how we use it, and what choices you have.
By installing or using Cleaner Master X, you agree to this Privacy Policy. If you do not agree, please do not use the app.
If you have any questions, you can always contact us at: mudongkuan@novaera.work
This Privacy Policy applies to:
l The Cleaner Master X mobile application
l Any related services or features provided within the app
l Communications that occur through the app (for example, in-app support)
This Privacy Policy does not apply to:
l Third-party websites or apps that you access outside of Cleaner Master X
l Any offline activities that do not use our app or services
We may update this policy from time to time. When we make changes, we will revise the “Last Updated” date above. Your continued use of Cleaner Master X after any update means you accept the revised policy.
We collect information in two main ways: automatically when you use Cleaner Master X, and when you grant us access to your photos.
When you use Cleaner Master X, we automatically collect certain technical and usage information, including:
Device and Technical Information
l Device model and operating system version
l App version, language, and settings
l IP address and internet service provider
l Device identifiers such as IDFA, GUID, or similar identifiers
l Network status (for example, whether you are connected to Wi-Fi)
Usage Information
l How you interact with Cleaner Master X features
l Which tools and screens you use, and how often you use them
l Performance data, such as app crashes, error logs, and diagnostics
We use this information to run the app, keep it secure, and understand how users interact with our features.
To provide core functionality, Cleaner Master X may request access to your device’s photo library.
Photo Library Access
With your permission, we may access your photos and videos to:
l Scan and detect duplicate or similar photos/videos
l Help you organize your photo library
l Create “On This Day” or similar memory collections
l Manage private or hidden albums within the app
Photo access is controlled by your device’s operating system settings. You can change or revoke this permission at any time in your device settings, but some features may no longer work if access is disabled.
We do not collect or store payment details (such as credit card numbers). All payment transactions are securely processed by third-party payment service providers (such as Apple).
We use the information we collect for the following purposes:
Providing the Service
l Operate and maintain Cleaner Master X
l Enable photo organization, cleaning, and memory features
l Ensure the app functions properly on your device
Improving and Developing Features
l Analyze usage patterns to improve performance and stability
l Fix bugs and technical issues
l Develop and test new tools, algorithms, and user experiences
Customer Support and Communications
l Respond to your questions or requests
l Provide troubleshooting assistance
l Notify you about important changes to the app or this policy
Legal and Safety Requirements
l Enforce our Terms of Use
l Protect the rights, property, or safety of users, NovaEra, or others
l Comply with applicable laws and regulations
If we plan to use your data for any purpose that is meaningfully different from the purposes listed above, we will update this Privacy Policy and, where required by law, ask for your consent first.
We do not sell your personal data. We share information only in the limited situations described below.
We work with carefully selected third-party companies that help us operate Cleaner Master X, for example:
l Analytics services that help us understand how the app is used
l Advertising or marketing partners (if enabled)
l Cloud service or infrastructure providers
These service providers are required to:
l Use appropriate security measures to protect your data
l Use the information only to perform services for us
l Follow applicable data protection laws
l Not use the data to personally identify you outside of the agreed services
We may disclose information if we reasonably believe it is necessary to:
l Respond to lawful requests, such as court orders, subpoenas, or warrants
l Assist law enforcement or government authorities
l Prevent, detect, or address fraud, security issues, or technical problems
l Protect the rights, property, or safety of you, other users, or NovaEra
If NovaEra Trading Co., Limited is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. Any successor entity will continue to respect this Privacy Policy or provide you with notice of changes.
Cleaner Master X may be used by users in different countries and regions. As a result, your information may be processed on servers located outside your home country.
For users in the European Union (EU) or other regions with similar data protection rules:
l By using Cleaner Master X, you consent to the transfer of your information to countries that may have different data protection laws than your own.
l Where required, we take steps to ensure an adequate level of protection for your personal data.
You may withdraw your consent for international transfers at any time by no longer using the app and requesting data deletion (see Section 7).
We retain your information only for as long as necessary to achieve the purposes described in this Privacy Policy, including:
l For as long as you actively use Cleaner Master X
l For as long as we are required to keep it under applicable laws
l For a reasonable period for backup, security, and fraud-prevention purposes
If you would like us to delete your personal data, you may contact us at mudongkuan@novaera.work. We will process your request in accordance with applicable laws and may retain certain information where legally required (for example, to comply with legal obligations or resolve disputes).
Cleaner Master X is not intended for children under the age of 14, or under the minimum age required in your country to use such services.
l We do not knowingly collect personal data from children below this age.
l If we become aware that we have collected personal information from a child who is too young, we will take steps to delete that information as soon as reasonably possible.
If you are a parent or legal guardian and believe that your child has provided us with personal data, please contact us at mudongkuan@novaera.work so we can assist.
We use a combination of technical and organizational measures to help safeguard your information, such as:
l Encryption for data storage and transmission where appropriate
l Access controls and authentication mechanisms
l Regular security reviews and improvements
l Industry-standard practices to protect against loss, misuse, or unauthorized access
However, no online service or storage system can be guaranteed to be 100% secure. If we become aware of a data security incident that affects your information, we will take appropriate steps as required by law, which may include notifying you and relevant authorities.
Depending on where you live, you may have certain rights over your personal data. Subject to applicable law, you may be able to:
l Request access to the personal data we hold about you
l Ask us to correct inaccurate or incomplete information
l Request deletion of your personal data
l Object to or restrict certain types of processing
l Withdraw consent where processing is based on consent
To exercise these rights, please contact us at mudongkuan@novaera.work. We may need to verify your identity before responding to your request.
You can also manage some choices directly on your device, such as:
l Changing app permissions (e.g., photo access) in your device settings
l Uninstalling Cleaner Master X at any time
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Email: mudongkuan@novaera.work
We will review all privacy-related communications and do our best to respond promptly.